Hi there,
Thanks for reaching out.
We had a temporary technical issue but it was thankfully resolved. Thank you for hanging in there!
Kindly,
Greta from CGTrader
I am getting "something went wrong with this page request" when ever I try to view my cart or if I hit proceed to checkout.
I just registered my account, is there a time delay or something I have to do first? before i can make a purchase?
I have already varified my email.
Edit: Ended up finding the same files elsewhere for cheaper.
Hi there,
Thanks for reaching out.
We had a temporary technical issue but it was thankfully resolved. Thank you for hanging in there!
Kindly,
Greta from CGTrader
Well, I received an e-mail within 3 hrs of my message to their helpdesk, telling me that they had technical issues and that now everything should be working. I just gave it a try, and all worked just fine. As for my first experience with purchasing from cgtrader and running into a problem, I am more than satisfied.
The service here is bad, every issue takes so long to get resolved, and they don't give a method of contact other than this email that they rarely check.
The checkout and cart pages are down since the morning and they are ignoring it. Emailed them 10 times.
Same, here we are at 5. Got 2 files I wanna buy that are on sale
Same and i have submission
Four
Now we are three ...
Same
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