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Same
Un able to go to cart or check out
Discussion started by thelonelyartisan
I am getting "something went wrong with this page request" when ever I try to view my cart or if I hit proceed to checkout.
I just registered my account, is there a time delay or something I have to do first? before i can make a purchase?
I have already varified my email.
Edit: Ended up finding the same files elsewhere for cheaper.
Answers
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Four
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Same and i have submission
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Same, here we are at 5. Got 2 files I wanna buy that are on sale
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The checkout and cart pages are down since the morning and they are ignoring it. Emailed them 10 times.
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The service here is bad, every issue takes so long to get resolved, and they don't give a method of contact other than this email that they rarely check.
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Well, I received an e-mail within 3 hrs of my message to their helpdesk, telling me that they had technical issues and that now everything should be working. I just gave it a try, and all worked just fine. As for my first experience with purchasing from cgtrader and running into a problem, I am more than satisfied.
Maybe you might be able to answer this, I finally was able to make a purchase yesterday for 42.50. All well and good, now I have a pending charge for 0.85 cents that I didn't authorize. Where is this 0.85 cent coming from?
Could you please message our support team via support@cgtrader.com with more details and some screenshots if possible? They would look into this.
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