Un able to go to cart or check out
I am getting "something went wrong with this page request" when ever I try to view my cart or if I hit proceed to checkout.
I just registered my account, is there a time delay or something I have to do first? before i can make a purchase?
I have already varified my email.
Edit: Ended up finding the same files elsewhere for cheaper.
Now we are three ...
Same and i have submission
Same, here we are at 5. Got 2 files I wanna buy that are on sale
The checkout and cart pages are down since the morning and they are ignoring it. Emailed them 10 times.
The service here is bad, every issue takes so long to get resolved, and they don't give a method of contact other than this email that they rarely check.
Well, I received an e-mail within 3 hrs of my message to their helpdesk, telling me that they had technical issues and that now everything should be working. I just gave it a try, and all worked just fine. As for my first experience with purchasing from cgtrader and running into a problem, I am more than satisfied.
Thanks for reaching out.
We had a temporary technical issue but it was thankfully resolved. Thank you for hanging in there!
Greta from CGTrader
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