Un able to go to cart or check out

Discussion started by thelonelyartisan

I am getting "something went wrong with this page request" when ever I try to view my cart or if I hit proceed to checkout.

I just registered my account, is there a time delay or something I have to do first? before i can make a purchase?

I have already varified my email.

Edit: Ended up finding the same files elsewhere for cheaper.

Answers

Posted 24 days ago
0

Now we are three ...

Posted 24 days ago
0

Same, here we are at 5. Got 2 files I wanna buy that are on sale

Posted 24 days ago
0

The checkout and cart pages are down since the morning and they are ignoring it. Emailed them 10 times.

Posted 24 days ago
0

The service here is bad, every issue takes so long to get resolved, and they don't give a method of contact other than this email that they rarely check.

Posted 24 days ago
0

Well, I received an e-mail within 3 hrs of my message to their helpdesk, telling me that they had technical issues and that now everything should be working. I just gave it a try, and all worked just fine. As for my first experience with purchasing from cgtrader and running into a problem, I am more than satisfied.

Posted 23 days ago
0

Hi there,

Thanks for reaching out.

We had a temporary technical issue but it was thankfully resolved. Thank you for hanging in there!

Kindly,
Greta from CGTrader

captndanglers wrote
Maybe you might be able to answer this, I finally was able to make a purchase yesterday for 42.50. All well and good, now I have a pending charge for 0.85 cents that I didn't authorize. Where is this 0.85 cent coming from?
gretasj wrote
gretasj
Could you please message our support team via support@cgtrader.com with more details and some screenshots if possible? They would look into this.

Your answer

In order to post an answer, you need to sign in.

Help