Privacy Policy

CGTrader is committed to protecting the privacy of its users.

Collection of Data

We may collect personal contact information from you, including your name, e-mail, bank account/ credit card/ PayPal information, address, reputation score. If you sell 3D models on CGTrader, we may request information that is required for tax institutions of Republic of Lithuania – including passport or governmental ID copies, physical address, date of birth, and identification number, which are used solely to comply with tax authorities of Republic of Lithuania when making payouts to you. You may access this information in your Payment Agreement section or request to have this information modified or removed from our systems at any time by contacting us at info@cgtrader.com. In case of a user's request to changing or removing this information, CGTrader commits to responding and/or proceeding this request in 3 working days. We only use this information to carry out the immediate activity requested and for no other purpose. No information or user data is kept longer than 5 years - all the information is automatically deleted after the time validation from the last login date expires. We do not carry out any personal research nor do we disclose this data to any persons outside of CGTrader and its immediate staff and partners.

Cookies

CGTrader does not use cookies to extract information from you, solely to simplify your visits - we use this in order to enable you to come back to CGTrader without having to login each and every time, as well as when you create a Member Account, and using external analytics services, such as Google Analytics, Intercom.io, and others. Your continued use of CGTrader means that you consent to such use of the cookies by CGTrader. When you create a Member Account, CGTrader will use cookies to store your Member ID. This Member ID is a string of random characters and contains none of your personal information. A temporary cookie is also used to keep track of your "session". Without that temporary cookie (which is not stored after you quit your browser) you would have had to log on again on each page as well as use site's functions like shopping cart, item likes and similar ones. You can turn off cookies in your web browser (more information about this is available at http://www.aboutcookies.org/). This will however make it more or less impossible to access many of the functions on our web site.

Cookie Title Description Data used Created at Expiration date/Time valid Domain
rating_tab Stores last product type used in Community Ratings pages. String On product type switch in community ratings page. At end of browser session cgtrader
per_page Stores per page user pererence. Is used in listing pages. Integer On first listing page view. At end of browser session cgtrader
i_am_an_adult Stores user confirmation to be legal for adult content. Boolean On first attempt to access adult content. 5 years cgtrader
fileDownload Improves download experience. Used to indicate file download completed event. Boolean On file download request. 5 years cgtrader
_cgtrader_session Encrypted user sessions, used for unique user identification. Encrypted Hash On first visit. At end of browser session cgtrader
_cgtrader_cookies_check Used to identify if users browsers supports cookies. Boolean On first visit. 5 years cgtrader
vanity_id Uniq user identifier used by A/B testing framework. String On first visit. 5 years cgtrader
_cgtrader_uuid Uniq user identifier used for pageviews tracking. String On first visit. 5 years cgtrader
_cgtrader_98e316 Stores browsing time and pageviews, is used for ponential customer type identification. Encrypted Hash On first visit. 5 years cgtrader
_cgtrader_wj31es Indicates if user have seen first model upload popup. Boolean On first model upload popup show. 1 year cgtrader
_cgtrader_splp41 Indicates if user have seen subscribe to low poly newsletter popup. Boolean On first subscribe to low poly nwesletter popup show. 1 year cgtrader
_cgtrader_tpsa07 Stores date of last shown recommendation/tip. Date On first model tips show. 5 years cgtrader
_cgtrader_tpsw09 Indicates if user have seen tip/recommendation. Boolean On first model tips show. 5 years cgtrader
_cgtrader_3d3b10 Indicates if user have seen happy hour discounts popup. Boolean On first happy hour discount popup show. 1 day cgtrader
_cgtrader_547b4e Indicates if user have seen happy hour discounts popup in free listing pages. Boolean On first happy hour discount popup show in free listing pages. 5 years cgtrader
_cgtrader_sep12f Indicates if user have seen buyers engagement program popup. Boolean On first buyers engagement program popup show. 1 day cgtrader
_cgtrader_qbw947 Indicates if user have seen seller analytics feature popup. Boolean On first seller analytics feature popup show. 1 day cgtrader
_cgtrader_cpsa48 Indicates if user has accepted with cookies policy. Boolean After user accepts with cookies policy. 1 year cgtrader
_gat_UA-21829154-5 Used by google universal analytics service. String On first visit. 10 minutes google
_ga Used by google analytics service. String On first visit. 2 years google
_dc_gtm_UA-21829154-5 Used by google tag manager service. String On first visit. 10 minutes google
__zlcmid Used by zendesk service. String On first visit. 1 year zendesk

Security

Our intent is to provide privacy, integrity, as well as authentication with regards to our Internet communication. The security measures we have taken are intended to secure and encrypt your data, such that a third party cannot capture, access or read the information while it is in transit between your computer and our system.

Links to External Sites

CGTrader cannot be held responsible for the content or data policies and procedures found on external sites. If you would like to be informed of any changes that we make to our privacy policy, please contact us.

Direct Marketing

CGTrader may send you e-mails for marketing purposes only in case of your explicit consent. In case you wish to stop receiving e-mails for marketing purposes please click unsubscribe found at the end of such e-mail.

Infringement of Privacy

In case of any infringement of your privacy either by CGTrader or Member of the Site, please contact:

Dalia Lasaite

UAB CGTrader

Antakalnio st. 17

LT-10312 Vilnius

Company code: 302935696

Lithuania

E-mail: dalia@cgtrader.com