Recently purchased product is not downloading

Discussion started by uberman231

Hello,

I'm having some issues downloading a product that I just purchased from isomoART and the download link pulls up a blank page but some text "Male Viera Default Cosplay ... 3D model Files".

I was wondering what steps I need to take in order to get this resolved. Let me know if you need any more info on this issue.

Thanks!

Answers

Posted 3 months ago
1

I think you may have posted an incorrectly spelled artist in the link.
The correct link to the 3D file is https://www.cgtrader.com/3d-print-models/hobby-diy/other/male-viera-default-cosplay-bracers-and-accessories-ffxiv.

You may just have a browser incompatibility. Try another browser. If that fails, try contacting the artist directly to see if it's a problem with his files. It may even be a glitch in the download link. You also may have to contact support@cgtrader.com to resolve some download issues.

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