cgt-clients buying several models, any idea what is going on?
Discussion started by nollieinward
Today account cgt-clients bought many of my models. However, when I check My Sales report there is no country of the buyer. Models were bought at full price even though currently all my models are 30% off.
Is it some kind of internal testing by Cgtrader? Anyone has an idea what is going on?
Answers
1
The same thing happened to me, CG trader are clearly purchasing models at an illegal and unagreed bulk discount to train an AI on and are screwing over their community to do it.
There should be a class action lawsuit from their customers considering how they are treating their user base and providers at the moment.
Turbosquid did the same thing last year but at least they paid full price.
We probably won't receive this money, will we?
I'm pretty sure you agreed to this. I remember agreeing to it.
Still "Awaiting payment from buyer" instead of "To be paid" status. I contacted CGtrader's support team. The funds should reach me by late June - they are currently estimating that the transactions will be sent on the 25th of June, but it may be earlier. He said so.
Finally the status has changed from "Awaiting payment from buyer" to "To be paid."
cgt-clients bought my 3d Models at 14/05/2025 and still have status "Awaiting payment from buyer". Will I get the payment?
Yes, you should receive a payment. According to CGTrader, this normally takes about 20 days for the payment to process. But, on June 2nd, CGTrader is moving to a new payout rate system. Due to the changes, payments may be waiting until then, from what I've heard around the forums. I've been using CGTrader for a while, I trust them over the other platforms I use. I believe we will all receive our appropriate payment once it has been processed and if not, our models will be handled accordingly.
Finally the status has changed from "Awaiting payment from buyer" to "To be paid."
Thank you very much. My brother. ：）
Awaiting payment for buyer means... well... theyre awaiting a payment for the buyer. Big surprise!
Imagine waiting 2 days for an enterprise payment and nearly crying. Have you heard of NET30? Have any of you had real clients outside of this platform? Learn how this industry works before you join it.
3
Absolutely agree. I’ve had the exact same situation — status changed from “To be paid” to “Awaiting payment from buyer” after I thought everything was confirmed. This system is not fair to creators. The fact that clients can download and delay or cancel payments puts us at serious risk. CGTrader needs to fix this.
I wouldn't be alarmed right away, since they will have agreements to evaluate all these purchases made in one day, let's see how it goes in the future, then each of us will evaluate whether it is advantageous or not.
The same...
2
So I asked if this will be paid 20 days like always (in my case the sales were on 13-5-2025) and support reply me this ,
Hi again,
Such bulk payments take longer to process than standard payments and we are currently waiting for payment from the client.
The funds should reach you by late June - we are currently estimating that the transactions will be sent on the 25th of June, but it may be earlier.
I have been in this site for almost 4 years and never happened this, I think this is an abuse for the Cgtrader team , why the status changed from to be paid to waiting for the client payment ?? Incredible now we need to wait almost 2 months to get the payment.. IF THEY WILL PAID , something that I think is a lie
Right now I’m thinking on leaving this website , this is beyond unfair in every single way
5
The official answer from support =)
These purchases were made by one of our verified enterprise clients under a bulk licensing agreement. In such cases, discounts of up to 70% may apply depending on your account settings, as outlined in our Terms and Conditions (section 18.11). This is a standard process for enterprise buyers purchasing in volume.
Also, please note that these purchases were processed several days ago, but due to the way enterprise transactions are handled, they may only appear on your dashboard later. This is expected behavior.
Rest assured, the sales are legitimate and will be added to your overall sales volume. No action is needed on your side.
it happened to me last week too... before the models had the classic "To be Paid" voice and today they have changed to "Awaiting payment from buyer" we will see how the procedure will conclude.
YOU signed the agreement without reading it you dunce.
Do we need to modify every model?？
Most likely
every model?？？ Sorry，My English is not good，Sorry、
Yes
Thank you very much. nollieinward
0
Same here.
I'd also like to highlight something quite interesting.
I've never opted into any promotions (NEVER) — in fact, I set my preferences to avoid them right from the start of my time on CGTrader. Yet somehow, about three weeks ago, I had the pleasure of discovering that my settings had magically changed, and two of my models were sold at a 20% and a whopping 50% discount (on 2025-04-24 & 2025-04-11).
Thankfully, I caught it before it got worse — and reset everything the moment I noticed the issue.
Of course, no notification about this change was properly sent to my email or shown clearly in the dashboard.
Now, why would I bring this up here, you ask?
Well, isn’t it just a fascinating coincidence, considering this whole “CGT-clients” situation?
Hope this won't turn into the "CGT-clients Gate"!
My Sales - Discounts - Superdiscounts
Mine were at 70% too and I don't remember changing that.
0
The "cgt-clients" label in the Buyer column indicates that the purchases were made by one of our verified enterprise clients under a bulk licensing agreement. In such cases, a 70% discount is applied according to your account settings and our Terms and Conditions. This is a standard process for enterprise buyers purchasing in volume.
Regarding the sales not appearing in the Monthly Summary, it's possible that there is a delay in updating the summary or a technical issue. Here are a few suggestions:
Check Back Later : Sometimes, sales data might take a little time to update across all sections of the platform.
Sales Report : You can download a detailed sales report from your profile to verify the transactions.
Contact Support : If the issue persists, it might be best to reach out to the support team for clarification and assistance.
If you need further help, feel free to let me know!
Did you receive a notification, or was it only by email?
Little Chat icon on the right Bottom of site
Yes , let's hope we will get our payments
Yes, I have the same situation. The payments remain exactly as they were.
I don't know what's going on but the amount is not showing in payment section
Nor the customer downloaded the files, just bought it
I have now this customer bought about 150 models, but the money did not come to the account. Do you have the same situation?
Just now this customer bought 10 models .
9
Hello there,
This is actually good news! :) These purchases were made by an enterprise client of CGTrader. Some enterprise clients have special purchasing agreements, which may not always reflect the standard discounts visible on the marketplace.
It's always exciting to see more sales coming in - hope you continue to have great success with your models!
Hello. I have had some sales too. Do these sales have anything to do with AI training?
I expect sales to continue like this. Thank you.
This account just bought about 25 of my models, however at a very small fraction of the price. $25 model sold for about $4 for instance. What is goinh on?
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