Marmoset embed doesnt show up on a model page [solved]

Hane3D

Posted over 5 years ago

Same here, i tried uploading it on these 2 models:

https://www.cgtrader.com/3d-models/scanned/various/india-tree-carving

https://www.cgtrader.com/3d-models/scanned/various/laughing-buddha-11a42946-e0cd-4505-9d66-157ffc564f1f

Cheers.

Hane3D

Posted over 5 years ago

I tried it on different browsers (IE, Chrome, FF, Opera). I also saw 'upload failed' a few times, but the files seems to be there anyway. And i'm also not able to remove that file afterwards.

eduardas

Posted over 5 years ago

Hi everyone,

Thank you for registering the problem. We'll be throwing our attention towards fixing this soon.

Regards,
Eduardas, CGTrader

Hane3D wrote over 5 years ago

Hi Eduardas, Do you have any update on when this is solved? WIth kind regards, Casper

eduardas wrote over 5 years ago

Hi there, The fix should reach life in the next few days, it's already in progress, but is a bit more complicated than seemed at first.

Hane3D

Posted over 5 years ago

Alright, thanks for the quick reply!

eduardas

Posted over 5 years ago

Hi Egor, Hane3D ,

Do check your models for embeds - they should be up there now. You may see a few marmoset copies if you tried to upload more than once. Youtube embeds could require re-upload, but it should be functioning now.

Let me know if there's anything else.

Cheers,
Eduardas, CGTrader

3DGunsmith wrote over 5 years ago

ye it works, but i have 2 copies now

3DGunsmith wrote over 5 years ago

i had to also reupload, marmoset preview dissapeared from some models today

eduardas wrote over 5 years ago

Do tell me which models have multiple copies - and if you're not able to remove them, I will.

Hane3D wrote over 5 years ago

Hi Eduardas, thnx for the feedback. Below are a few models with double viewer files. I dont see those doubles in de Model Publisher, so i'm not able to remove them myself. With kind regards, Casper https://www.cgtrader.com/3d-models/scanned/various/terracotta-army-warrior-replica <-- the last one schould stay https://www.cgtrader.com/3d-models/scanned/various/oriental-woman-carving <-- the last one should stay https://www.cgtrader.com/3d-models/character/fantasy/ganesha-metal-statue <-- just remove one

Hane3D wrote over 5 years ago

https://www.cgtrader.com/3d-models/scanned/various/terracotta-army-warrior-replica <-- the last one schould stay https://www.cgtrader.com/3d-models/scanned/various/oriental-woman-carving <-- the last one should stay https://www.cgtrader.com/3d-models/character/fantasy/ganesha-metal-statue <-- just remove one

3DGunsmith wrote over 5 years ago

https://www.cgtrader.com/3d-models/military/gun/remington-700

eduardas wrote over 5 years ago

hi guys, Unfortunately, I wasn't able to leave only one marmoset, and the page would crash after trying to delete multiple uploads - please try uploading marmoset preview again, it should work ok now. Sorry for the inconvenience.

Hane3D

Posted over 5 years ago

Hmm, it seems the text box doenst like certain characters:). Here are the models i mentioned above:

https://www.cgtrader.com/3d-models/scanned/various/terracotta-army-warrior-replica --- the last one schould stay
https://www.cgtrader.com/3d-models/scanned/various/oriental-woman-carving --- the last one should stay
https://www.cgtrader.com/3d-models/character/fantasy/ganesha-metal-statue ---- just remove one

Marmoset embed doesnt show up on a model page [solved]

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