Marmoset embed doesnt show up on a model page [solved]

Discussion started by 3DGunsmith

It's still shows up in publisher in embeds, but doesnt show up on model page.

Answers

Posted about 2 years ago
0

I tried it on different browsers (IE, Chrome, FF, Opera). I also saw 'upload failed' a few times, but the files seems to be there anyway. And i'm also not able to remove that file afterwards.

Posted about 2 years ago
0

Hi everyone,

Thank you for registering the problem. We'll be throwing our attention towards fixing this soon.

Regards,
Eduardas, CGTrader

Hane3D wrote
Hane3D
Hi Eduardas, Do you have any update on when this is solved? WIth kind regards, Casper
eduardas wrote
eduardas
Hi there, The fix should reach life in the next few days, it's already in progress, but is a bit more complicated than seemed at first.
Posted about 2 years ago
0

Alright, thanks for the quick reply!

Posted about 2 years ago
0

Hi Egor, Hane3D ,

Do check your models for embeds - they should be up there now. You may see a few marmoset copies if you tried to upload more than once. Youtube embeds could require re-upload, but it should be functioning now.

Let me know if there's anything else.

Cheers,
Eduardas, CGTrader

3DGunsmith wrote
3DGunsmith
ye it works, but i have 2 copies now
3DGunsmith wrote
3DGunsmith
i had to also reupload, marmoset preview dissapeared from some models today
eduardas wrote
eduardas
Do tell me which models have multiple copies - and if you're not able to remove them, I will.
Hane3D wrote
Hane3D
Hi Eduardas, thnx for the feedback. Below are a few models with double viewer files. I dont see those doubles in de Model Publisher, so i'm not able to remove them myself. With kind regards, Casper https://www.cgtrader.com/3d-models/scanned/various/terracotta-army-warrior-replica
Hane3D wrote
Hane3D
https://www.cgtrader.com/3d-models/scanned/various/terracotta-army-warrior-replica
3DGunsmith wrote
3DGunsmith
https://www.cgtrader.com/3d-models/military/gun/remington-700
eduardas wrote
eduardas
hi guys, Unfortunately, I wasn't able to leave only one marmoset, and the page would crash after trying to delete multiple uploads - please try uploading marmoset preview again, it should work ok now. Sorry for the inconvenience.

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