Recent sales not showing up in sales

Discussion started by yaschan

I got email and notification that two of my models were sold today.

But they don't show up in sales or the amount doesn't show up in monthly sales.

Why?

Answers

Posted over 5 years ago
5

Hi there,

Please take notice that the sales in question were added to your account earlier today, however, with a date of the 29th of September as it was a custom enterprise order. You and everyone involved will find out that everything is calculated correctly by visiting your Sales list: https://www.cgtrader.com/profile/sales
Since the order was assigned to September sales, final royalties were added to the upcoming October payouts.

Best wishes,
Mantas
CGTrader Support

yaschan wrote
yaschan
Thank you, that clears it up

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