Payments not received in paypal

Discussion started by sektor

Hi,

I had earned some money from a freelance project in CGTrader, about 50$ last month and it was showing "To be paid until 20th of next month" in my sales payment information. So I waited this month till 20th but I did not receive any payment in my paypal account. The sales section still shows "To be paid until 20th of next month" even now 3 days after 20th of this month. Why am I not able to withdraw any money into my paypal? my payment agreement and all are complete last month itself. I have emailed my concern to the support team at CGTrader but no response from them till now. Please help.

Thank you

Answers

Posted 26 days ago
0

Hello there,

We cannot seem to find any recent emails from you.

Can you please forward your message to support@cgtrader.com?

Kindly,

Judita
CGTrader Support

sektor wrote
I have sent email to support@cgtrader.com on 22nd january 2020. Thank you
Posted 26 days ago
0

Hi again,

Can you please send the same message again?

Kindly,
Judita

sektor wrote
have sent again yesterday itself
Posted 19 days ago
0

hello man i had same problem but to get money on paypal u must add a card on it which i will do in next payment i will get. by the way did you get your payment?

sektor wrote
That I have already done and setup is complete in paypal. I never received any payment nor did I get any reply for my emails which I sent to the customer support team.
anxhelo24j wrote
anxhelo24j
wow really? you mean this website is a scam can u provide me with some screenshots if u dont mind?
sektor wrote
that is a strawman argument.. I was talking about the lack of response or explanation from cgtrader customer support team.

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