Payment Agreement form problem ,I cant update Agreement & form

Hello there,

Thank you for reaching out.

We are currently processing payouts, therefore payment agreements are locked. You will be able to sign your payment agreement once payment process will be done (around 20th day).

If you will need any additional assistance, do not hesitate to contact us at support@cgtrader.com or via live chat.

Regards,
Kamile,
CGTrader support

i am also facing the same problem and ii uploaded 4 time my documents but still showing the payout problem is there any way to fix it or how can i update it

how can i cantact with customer care with live chat

You have not signed the agreement yet.
In order to receive payments, please fill out the form and submit the agreement.
We are currently processing payouts. Once done, you will be able to fill out your payment agreement to start receiving your earned income.

This message shows this but there is not a single form available moreover I tried to contact to the support but I am unable to connect and don't know how to sign the agreement as it shows. Not a single update is there.