Model download feed is not updated

Discussion started by Russian-Admirality

Downloading of free models goes according to statistics, but who downloaded the model does not appear in the table.
What to do? Help!

Answers

Posted 8 days ago
-2

For free models, there has never been a data set that records the identities of the people downloading the model. Sorry!

Russian-Admirality wrote
Russian-Admirality
from the very beginning of my activity there have always been downloads of free models
Posted 8 days ago
1

I remember I could see who downloaded my model even when I offered free models. At the moment, I can't see who downloaded my models while I can see there are several downloads and sales this month on the monthly summary page. So, there could be a glitch maybe. I already reported this issue to the support team. They will help us for sure.

Russian-Admirality wrote
Russian-Admirality
for a very long time such a problem, maybe already a month! will wait
Posted 8 days ago
0

Yeh same here I used to be able to see the stats for the download of free models but it doesn't update now!!

Posted 8 days ago
1

Cgtrader support are aware about this issue for at least a month already. The fact that they don't fix it, tells that either the issue is much more serious than it seems, or they don't care about this. There have been many useful perfectly working features that have been killed silently without any explanation over the years. Download statistics may be one of them.

Posted 8 days ago
0

I have to admit that it is very sad that this function does not work. By the way, I would like to note that at some point it worked, but after a moment it stopped working again

Posted 7 days ago
0

I confirm, latest download dates back to August, but sales was in September

Posted 4 days ago
0

I have the same problem:-( last was from 23 august

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