Hi there,
Please contact us via support@cgtrader.com and we will provide you more information about the situation.
Kindly,
Gabija from CGTrader
I opened account with cgtrader in July, I made some sales in that month and I received their payment in 20 August, which is quite normal. After that I publish some models on sales that were free to download on internet more accurately stolen models (I am very ashamed of doing however none of those stolen models were sold in entire period of time). So further my account was suspended on about 27 August which is okay for me as it should have happened.
But here come an issue the royalty send by on 20 August was undisputed but because my Paypal account at that time having limitation on it, Paypal said that the fund received on 20 August will be automatically send back to sender because it was received before limitations were lifted.
As that month payment was undisputed and I wasn’t having any stolen models while that period. So are there any chances that cgtrader will resend me that money. I have made few sales in August month too, none of those sales were having stolen models but still I am ok if they are not paid. But July royalty was already paid to me and it was undisputed I think at least it should be resend to me.
Hi there,
Please contact us via support@cgtrader.com and we will provide you more information about the situation.
Kindly,
Gabija from CGTrader
I just don't understand those peoples altough i'm trying really hard to understand them, they put stolen models on sale, other people hard work (of course because they are smart and they don't wont to waist their time on learning and modeling because that is the job for honest idiots) to be exact and they get banned, after that one by one comes here on the forum to complain how cgt "steals" their money that they earned by selling stolen models in the first place. So it's ok to take other peoples hard work and put that on sale, but its not ok when someone else take money from them (that they earn by selling stolen models) like they take other peoples hard work. Anyone who puts even a single stolen model on sale here is the person who's intend is to make a profit by selling stolen models. End of story.
i just looked into the terms and conditions
https://www.cgtrader.com/pages/terms-and-conditions
25.6. CGTrader reserves the right to withhold payments in the following cases:
- there is violation of Site policies that must be reconciled before any payment is made.
it says payments (plural) and it does not state that earlier payments are exempted from this rule.
so i am afraid that they have no obligation to resend it.
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