Messaging problem

Discussion started by ninjabdou

Hello guys, I have some problems using the site right now, I get notifications about new messages, when I open my inbox I see old messages only (work conversations) when I open any it gets me to the "not found page" (the page with the robot), it happens also when I open my job dashboard page
thank you

Answers

Posted almost 7 years ago
1

Hi everyone,

Our team is going through some messaging and inbox improvements and so the message data went through discussion migration, and apparently there is a bug that shows messages as unread.

Our developers are working on the issue and will fix it. I'll follow up on more information regarding this case once we've solved it.

Regards,
Eddie, CGTrader

eduardas wrote
eduardas
Sorry for the trouble - things should be working alright now, let me know if you see something out of the ordinary!
connorwilding wrote
connorwilding
I still have the unread messages icon. Ive been through all of my messages to try and see if it will fix the problem but its still there.
ninjabdou wrote
ninjabdou
It seems to be fixed, thank you
3DAutomotiveStuFF wrote
3DAutomotiveStuFF
the problem has not been fixed i see icon there even though i read them couple times again and again
Posted almost 7 years ago
1

I hope statistics will be fixed too. I now have 85% of Response Rate, But it always was 100%

eduardas wrote
eduardas
Hi lanceart, The response rate is fixed.
DisneyTD wrote
DisneyTD
Thanks for so fast turnaround!
Posted almost 7 years ago
0

Response is fixed but unread messages bug sadly is still here.

LemonadeCG wrote
LemonadeCG
Also all old job application messages are displayed as 1 day old and have been moved to front page and all my recent conversations have been burried somwhere in the middle. What a mess!
Posted almost 7 years ago
0

Hi everyone,

If anyone found anything else that seem out of shape, let me know. Sorry for the trouble some of you went through.

Eddie, CGTrader

LemonadeCG wrote
LemonadeCG
Does that means that bug with wrong date for job messages won't be fixed? Can we have separate tab for job messages? For now it's a complete mess in my messages folder :[
eduardas wrote
eduardas
Our team is currently working on the conversations and we hope to fix it soon!
LemonadeCG wrote
LemonadeCG
It's good to hear that!

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