Can't upload models for 2 weeks now

Discussion started by msgamedevelopment

For 2 weeks now I can't upload new models. Every time I go to upload product -> 3d model I get the "this is awkward...something went wrong with the side request" error screen. Don't know why but it would be cool if this could be fixed.

Answers

Posted 10 months ago
0

Please, you are hindering my work. I am having the same problem, I ask that you resolve it.

Posted about 3 years ago
0

Hi, getting this error to pop up as well when trying to request an API key

Posted almost 5 years ago
0

Have the same problem cant open my cart now.

Posted about 9 years ago
0

thx, its working again now.

The reason I waited two weeks is that I uploaded some large file models via ftp a month ago. I thought those models are being imported to my account and therefore I couldn't upload simultaneously.

That being said - when will those models be added to my account?

Posted about 9 years ago
0

We've found an error (a strange one, regarding youtube embed) and fixed it. It should be working now.

Cheers,
Eddie

Posted about 9 years ago
0

Try a other browser, chrome, firefox, safari...

Posted about 9 years ago
0

Hi there,

There was no need to wait two weeks - next time, if anything like that occurs, let me or our support know about the situation :)

Everyone is in the sleep mode at the moment, but I'll take a look at it tomorrow morning!

Will let you know once it's fixed.

Eddie, CGTrader

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