Our website uses cookies to collect statistical visitor data and track interaction with direct marketing communication / improve our website and improve your browsing experience. Please see our Cookie Notice for more information about cookies, data they collect, who may access them, and your rights. Learn more

Can't upload models for 2 weeks now

Discussion started by msgamedevelopment

For 2 weeks now I can't upload new models. Every time I go to upload product -> 3d model I get the "this is awkward...something went wrong with the side request" error screen. Don't know why but it would be cool if this could be fixed.

Answers

Posted over 1 year ago
0

Hi, getting this error to pop up as well when trying to request an API key

Posted over 3 years ago
0

Have the same problem cant open my cart now.

Posted almost 8 years ago
0

thx, its working again now.

The reason I waited two weeks is that I uploaded some large file models via ftp a month ago. I thought those models are being imported to my account and therefore I couldn't upload simultaneously.

That being said - when will those models be added to my account?

Posted almost 8 years ago
0

We've found an error (a strange one, regarding youtube embed) and fixed it. It should be working now.

Cheers,
Eddie

Posted almost 8 years ago
0

Try a other browser, chrome, firefox, safari...

Posted almost 8 years ago
0

Hi there,

There was no need to wait two weeks - next time, if anything like that occurs, let me or our support know about the situation :)

Everyone is in the sleep mode at the moment, but I'll take a look at it tomorrow morning!

Will let you know once it's fixed.

Eddie, CGTrader

Your answer

In order to post an answer, you need to sign in.

Chat