Can't upload models for 2 weeks now

Discussion started by msgamedevelopment

For 2 weeks now I can't upload new models. Every time I go to upload product -> 3d model I get the "this is awkward...something went wrong with the side request" error screen. Don't know why but it would be cool if this could be fixed.

Answers

Posted almost 7 years ago
0

Hi there,

There was no need to wait two weeks - next time, if anything like that occurs, let me or our support know about the situation :)

Everyone is in the sleep mode at the moment, but I'll take a look at it tomorrow morning!

Will let you know once it's fixed.

Eddie, CGTrader

Posted almost 7 years ago
0

Try a other browser, chrome, firefox, safari...

Posted almost 7 years ago
0

We've found an error (a strange one, regarding youtube embed) and fixed it. It should be working now.

Cheers,
Eddie

Posted almost 7 years ago
0

thx, its working again now.

The reason I waited two weeks is that I uploaded some large file models via ftp a month ago. I thought those models are being imported to my account and therefore I couldn't upload simultaneously.

That being said - when will those models be added to my account?

Posted over 2 years ago
0

Have the same problem cant open my cart now.

Posted 8 months ago
0

Hi, getting this error to pop up as well when trying to request an API key

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