Our website uses cookies to collect statistical visitor data and track interaction with direct marketing communication / improve our website and improve your browsing experience. Please see our Cookie Notice for more information about cookies, data they collect, who may access them, and your rights. Learn more

Unable to download statistics

Discussion started by nacl

Hi everyone

Recently I encounter a problem when trying to download my sales reports

I press "Generate report", follow the provided link in the mail sent and nothing happens just a blank page.

It is just me or no?

----------

Resolved, for some reason chrome didn't work

Answers

Posted over 3 years ago
0

Same here :(

nacl wrote
nacl
I found a some sort of a solution. In Chrome open Inspect panel, select network tab. Reload this "blank" page. Find sales_report.csv and open it in a new tab. https://ibb.co/YTfWdP7
Posted over 3 years ago
0

I don't even get an e-mail. I hope this will be fixed ASAP, i need the sale reports every month.

CGPitbull wrote
CGPitbull
I get email... but when I open the link its blank.. tested with chrome / opera / firefox
LemonadeCG wrote
LemonadeCG
Update: the e-mail came up with ~30 minutes delay and it is working - i was able to download sales report.

Your answer

In order to post an answer, you need to sign in.

Chat