Contact With support
The dashboard goes in constant loading mode for me and I can not access my messages, upload models or use search..
I suspect the current sale broke part of the site again.. : /
Contact With support
Everything is working normally without any problem right now.
for those who still having this problem, don't forget to clear your browser cache and cookie. it will fix your problem.
Thanks to support team.
Regards
Erfan
working for me now.... but... downloaded a bought file and non of the rars will not open... ?? they seem empty although states full size folder is 199mb.... a glitch still ??
Thanks trimitek, just cleaned the browser and look like it work fine now... I hope it will last
really sad, I can't answer buyers' questions : /
Looks like it's fixed now.
Hi there,
We are very sorry for the inconvenience. Our IT team is currently working on this.
We will do our best to fix this as soon as possible.
Sorry for the inconvenience.
Kindly,
Austėja from CGTrader
Same problem here. Like Trimitek I can only login from a banner page. Then my profile just gets stuck in loading mode. I hope they fix it fast.
really annoying but hope its sorted soon.........
Yeah, I wonder what's going on..
They can just cancel the stupid Sale. Customers who have this problem can't buy anything anyway..
Looks like a really big bug. It's been over 7 hours..
Same problem here.
I already talked to support team too and looks like they're wroking on it.
hopefully they will fix it as soon as possible as I'm also currently working on a project for a client so I gotta deliver a job to him...
regards
(If some of those that write me PM's read this - sorry guys, I can not answer because of the bug)
Still not fixed :/
I can only log in from a product page where the sale banner is visible on top.
There shouldn't be problem with money, but if customers experience the same they couldn't buy anything..
yeah there is a big problem hope the money is still there!
Same here, same problem that this one 2 month ago... strange
Got answer from support - seems like there is a bug and they work on it - should be fixed very soon.
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