To be paid 20th of next month

Discussion started by Ahmed106

Hi CGTrader

I am a 3D modeller and i have uploaded some of them here. 2 of them got sold and amount is shown in the sales account. But every month it is written that To be paid 20th of this/next month.

My payment is pending for 3 months. I have also attached payoneer account a long time ago. What is the issue? Is something wrong on my side? Please help me. Thanks

Answers

Posted about 1 month ago
0

Hi there,

Please contact us via support@cgtrader.com and we will provide you more information about the situation.

Kindly,
Austėja from CGTrader

Ahmed106 wrote
Ahmed106
I have mailed them last month, but they didnt reply. So i posted here.
rushidimber wrote
rushidimber
Hello Austeja, My payment is just verified yesterday .. and I wish to got paid on next 20, Very exited to got paid as that will my first ever pay from CGTrader. :)
Posted about 1 month ago
3

Hi there,

Thanks for reaching out.

After taking a look at your account I found that your Payoneer account is not yet connected to CGTrader. In order to connect it, please update your Payment Agreement and press "Connect your Payoneer account or create one now!".

The payment will be sent to you next month, as per the usual payout process.

Please let me know if you require further assistance.

Kindly,
Austėja from CGTrader

Ahmed106 wrote
Ahmed106
You were right. I selected payoneer but didnt add the account. Such a rookie mistake from my side. Thanks alot for the info. Really appreciated. :)
Posted about 1 month ago
0

My account is also billing the following month
I also don't know why

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