Hi CGTrader
I am a 3D modeller and i have uploaded some of them here. 2 of them got sold and amount is shown in the sales account. But every month it is written that To be paid 20th of this/next month.
My payment is pending for 3 months. I have also attached payoneer account a long time ago. What is the issue? Is something wrong on my side? Please help me. Thanks
Hi there,
Please contact us via support@cgtrader.com and we will provide you more information about the situation.
Kindly,
Austėja from CGTrader
Hi there,
Thanks for reaching out.
After taking a look at your account I found that your Payoneer account is not yet connected to CGTrader. In order to connect it, please update your Payment Agreement and press "Connect your Payoneer account or create one now!".
The payment will be sent to you next month, as per the usual payout process.
Please let me know if you require further assistance.
Kindly,
Austėja from CGTrader
My account is also billing the following month
I also don't know why
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