REGARDING MY PAYMENT FOR 3D MODEL

Discussion started by sarangmatrix

GOOD DAY

I recently sold a 3d model online which was royalty free and for 10 dollars but i did not recieve the payment.

What should i do?

Looking forward to some answers.

Answers

Posted almost 3 years ago
0

Hi there,

Thanks for reaching out.

After creating your account, you need sign the Payment Agreement. To do it, log in to your account, go to settings and select PAYMENT AGREEMENT. There you can attach your document and fill out the form and wait for it to be verified.

You can find more information on what payment agreement is and how to fill it here: https://help.cgtrader.com/hc/en-us/articles/360015212278-Payment-agreement-What-is-it-and-how-to-fill-it-in-

Once you get your Payment agreement verified, collected royalties will be paid until the 20th day of the following month. For example, royalties collected over January are paid until the 20th day of February.

Currently, there are four payment methods:
PayPal
Payoneer
Wire Transfer
Webmoney

So there are a variety of ways to get paid. However, keep in mind that if you choose to receive payments via Wire transfer or Webmoney, you need to have at least $200 in royalties before we make payments to your account. Once you reach the limit of $200, your payment will be made until the 20th day of the following month.

If you have any questions, please contact us via support@cgtrader.com and we will provide you more information or advise on any issue you have.

Kindly,
Greta from CGTrader

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