Refund Policy?

Discussion started by planetvfx

What is the CGtrader refund policy?
Someone bought my $135 model in January this year, I sent them a thank you mail and asked if there are any issues i can help with, let me know.
No answer and now 5 months later, there is a "Payment reversal" refund ?
What is going on?

Answers

Posted about 10 hours ago
1

Yeah similar thing happened to me. bhartedas353 bought my model on August of last year, and after 7 months it got refunded, in payments tab it said "Payment reversal - no cardholder authorization"....

planetvfx wrote
planetvfx
Is it because they used a stolen credit card to make payment? The person who did was o89cashler - Be aware.

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