Our website uses cookies to collect statistical visitor data and track interaction with direct marketing communication / improve our website and improve your browsing experience. Please see our Cookie Notice for more information about cookies, data they collect, who may access them, and your rights. Learn more

Paying twice for one model.

Discussion started by skazok

Back to board

Hello.

Somehow one of my buyer paid for one model twice. I told him to write CGtrader support. But I still have this extra money in my sales information. I think this buyer should get his money back.

Posted almost 8 years ago

1,240

Oldest Latest Best

Answers

eduardas

Posted almost 8 years ago

Hi there,

He will receive a refund for one of the purchases, we'll sort it out. I'll take a better look at how he managed to do it twice, too.

Regards,
Eddie, CGTrader

skazok wrote almost 8 years ago

Thank you )