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Discussion started by Davidjgere

How they have ruined everything here. It feels like the administrators are deliberately killing the site. They screwed up with points, prices, non-payments, etc. And before that, there was this idiotic idea with payments and the refusal of PayPal. They allegedly started paying every week, but in fact they pay irregularly. When there was PayPal, payments came clearly and in full for the entire month, but now if you sold a model at the end of the month, you will receive the money in the middle of the next month. And about payments with a global discount from a corporate client, I guess we can forget? Nothing happened for two weeks. It's a shame that they ruined the site like that. I would not want to delete my models, but apparently I will have to. It's a shame.
Total disappointmen!

Answers

Posted about 14 hours ago
0

AFAIK payments are sent to Hyperwallet each Wednesday and we get money for all sales that are at least 20 days old.

Davidjgere wrote
Davidjgere
Strange system)
Posted about 14 hours ago
0

Why did they even come up with this ,,least of 20 days,, ? To delay payments? It turns out to be stupid, if you bought my model on the 25th, then the money will be credited to me next month. But before, I received the entire amount for the full month, and even those that were sold on the 29th-31st. They save, delay and deceive. Where do these 20 days come from, what does this even mean?

Posted about 13 hours ago
0

Here's an example: someone bought a model from me at the end of the month (the 25th) for $100, and before that, 20 days ago, 3 models for $2... As a result, I get $6... It turns out that I still have to wait 15 days to get $100? And that's already half a month (next). Maybe I don't understand something and am mistaken?

Posted about 13 hours ago
0

And the most idiotic thing in all this is that it says "Payment amount", one amount, but I receive $1.34) Why mislead? Let it be "Payment amount", not by month, but by week. It says that I sold $30 in May, but in fact I receive $2-3-4 per week. And as a result, for half a month it is unclear what is happening. You constantly have to guess what the monthly amount will be. There was a case when in February I received payments for December.

wh1t3h4ck5 wrote
wh1t3h4ck5
Actually, most of platforms have that clearing period before payment (all I'm using but can't be sure about every existing). Somewhere you have to wait 30, 45, even 60 days. That period is mostly useful for buyers so they have time to check your model and if you've not sold them exactly what's shown on preview images or how it's described they have right to ask for refund. I think 2 weeks are more than enough for that but people are lazy. Look at this as a time allowed for both sides to solve all issues if anything unpredictable happened. I, for example, had refund just yesterday for silly reason, person who purchased my model payed twice by mistake so it's fair that he gets charged only once plus I don't have to return money from my account and pay additional fees. Also, CGT have to return their share as well (because people pay more than you get and everything have to be returned). I guess they are probably more reasons for payment delay but those I mentioned are ones I'm facing often at many platforms. I Sold over $100 in April and got that money during 5 different weeks. My payment yesterday was only $8 and previous one was $45. So don't worry, that's normal thing here (end elsewhere) and compared to rest of this website payments are working well. RenderHub is paying between 16th and last day of month (once only) but only funds received during last month. So if your last purchase in previous month was on 25th you'll get your payment on 25th of current month so every single cent you earned is at least month old. If you had one or more of your assets purchased during last money on 1st day you're getting payed on 25th following month anyway. There is a minimum of $20 for payout. 3DExport have very similar rules but you have to collect at least $100 in order to be payed. If you don't have enough earned you can wait much longer than 30 days for payout. And so on... Every platform have own set of rules and you have to wait everywhere.
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