I did not get payments this month

Discussion started by radju988

No payments for me this month. I have Paypal account. Everything was OK before. Don't know what is the problem suddenly.

Answers

Posted over 5 years ago
1

I don't get payment either.

Posted over 5 years ago
1

Well, maybe cgtrader have some problems with it. Don't know. Will see.

kamille wrote
kamille
Hello there, thanks for reaching out. Your payment has been declined by PayPal. Once we will clear things out, your payment will be processed right away. Apologies for any inconvenience caused. Regards, Kamile, CGTrader support
Posted over 5 years ago
0

Kamille,
Sorry, it seams that I received payment at 18 Jul, just did't noticed it. All is okay now.
But in my payment information it looks like if I wasn't payed. It seams like money from jun are added to money gained in Jul and going to be payed once more. I am not strictly against it, but you may be :)

kamille wrote
kamille
Hi there, thanks for additional information. We will investigate this issue. Regards, Kamile
Posted over 5 years ago
0

Thanks. This is strange for me, everything was working fine. I hope it will be fixed. Keep me informed about situation. Best Regards!

kamille wrote
kamille
Hey radju988, your payment has been made successfully. Regards, Kamile
radju988 wrote
radju988
Thank you for great support. Regards.

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