Can't withdrawn money

Discussion started by tomislavveg

Edit:
Since i cant delete original post i will write edit here. Money is withdrawned automatically each month as i found out after speaking with customer support.

Answers

Posted over 8 years ago
0

From what i know cgtrader changed there policy and now pay out every month instead of when you sold a model.
Perhaps this is administratively much more convenient for them, on a site note, all other 3D content website pay out monthly so it is really not anything out of the ordinary

Posted over 8 years ago
1

Thank you for your anwser Roger. It has already being solved, but since i cant delete the thread i edited original post. I have been paid for last month sales just few days ago. So, everything is ok :)

Posted about 7 years ago
0

I think the term 'withdraw' is being improperly used by CGTrader. It gives the impression that a seller must take their money rather than it being sent to them. In the sales summary it states 'To be paid until 20th of this month' which gives the impression that a seller has a limited amount of time to 'withdraw' the money before it is lost or something. Seems to me that it would be more clear to state that payments will be 'processed' or 'paid to seller' at a specified date rather than giving the impression that the seller must 'withdraw' the funds somehow.

eduardas wrote
eduardas
That's a fair point Wilson! we'll have that in mind and will probably come up with needed corrections. Cheers, Eddie, CGTrader
Posted about 6 years ago
0

i didn't get paid although i wait for a 2 months ..is there a limit to withdraw to payoneer

eduardas wrote
eduardas
Hi there, I see you haven't completed your payment agreement yet! You can do that here: https://www.cgtrader.com/profile/payment_agreements
Posted almost 6 years ago
0

Hi. I have completed a payment agreement, but money did not come to my wallet at end of month

eduardas wrote
eduardas
Hello, For Webmoney money transfers you should have a minimum of $200 collected. So I'd recommend switching to payoneer. Otherwise, payments for sales you make in June are paid in July - all money collected in current month are paid in the following month. But still, please consider that webmoney has a minimum of $200.
Posted almost 4 years ago
0

Hi,
I have completed payment agreement but I didn't get money in my PayPal account.
Please help me

eduardas wrote
eduardas
Hi Jerry, Your payment agreement was verified few days ago, which means you'll receive your payout when June's payouts are done. It should be done in between 16th-to-20th day of June.
Posted almost 2 years ago
0

My payment agreement has always been with PayPal, but I have never received any money? May I ask why?

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