Bought a model, Paypal has been deducted - no Download Link to be found. Support not replying

Discussion started by bentraje


Same with the title.
(1) Bought a model
(2) Paypal has been deduct

No Download link to be found (on my purchases section).
Support not replying.

Any thoughts on the matter?


Posted 7 days ago

Hi there,

Thank you for raising your concerns and accept our sincere apologies for the slow reply.

As I have already informed you, the issue was resolved and you can find purchased model on your purchases page.

Sorry for the inconvenience!

If you will need any additional assistance, do not hesitate to contact us anytime at or via live chat.

All the best,
CGTrader support

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