Awaiting payment from buyer

Discussion started by Davidjgere

I have sold about 40 models for a minimum percentage. In the end, more than a week passed and silence......Has anyone received money from the buyer ,,cgt-clients,,? Or is the status still hanging ,,Awaiting payment from buyer,,?

Answers

Posted about 1 month ago
1

It's the same for me.

Posted about 1 month ago
1

Same with me... :(

Posted about 1 month ago
1

I think they are waiting for June 2nd, that way it can count as a sale under the new payout rate.

3dpeopleofficial wrote
3dpeopleofficial
Hi there, can you explain what that means? The payout of the sale for the items bought by "cg-clients" is already very low, does that mean the final amount the seller receives will be even lower than currently displayed?
ryanknope wrote
ryanknope
martiancow: I think you are correct. 3dpeopleofficial: I am not sure, but I believe they are switching their system over, but we should get paid the displayed amount shown in our account sales.
Imangi wrote
Imangi
Yes, you’re right. I feel same. Tomorrow is June 2nd, let’s see what happens.
Posted about 1 month ago
2

Same For Me.

musaworks wrote
musaworks
UPDATE: Payment Received! after around a month
Posted about 1 month ago
1

Same for Me. I am waiting as well!!!

Posted about 1 month ago
1

Same with me. There's no explanation about this.

Posted about 1 month ago
1

Same with me. There's no explanation about this.

Posted about 1 month ago
1

It's the same for me.

Posted about 1 month ago
0

I wonder how long we have to wait for payments? Has anyone written to the support service? The status is "Awaiting payment from buyer" and that's it. It's not funny anymore. And the administration doesn't care. No official statements.

xantier wrote
xantier
The answer I received. Thanks for reaching out. These purchases were made by one of our verified enterprise clients under a bulk licensing agreement. In such cases, discounts of up to 70% may apply depending on your account settings, as outlined in our Terms and Conditions (section 18.11). This is a standard process for enterprise buyers purchasing in volume. Such bulk payments take longer to process than standard payments and we are currently waiting for payment from the client. The funds should reach you by late June - we are currently estimating that the transactions will be sent on the 25th of June, but it may be earlier. Rest assured, the sales are legitimate and will be added to your overall sales volume. No action is needed on your side.
Posted about 1 month ago
1

Same problem

Posted about 1 month ago
1

Same problem

Posted about 1 month ago
1

Same problem

Posted about 1 month ago
1

Same problem

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