A bug when i publish a product every time

Discussion started by muhammedneumann

Hello CG trader users , have anyone who usually sell on this platform suffers from the same problem , when i try to publish a new model to sell i see that all the pictures and files are hidden and it takes quite some times to re-boot

https://www.cgtrader.com/3d-models/interior/hall/s...

Not sure if anyone of you facing the same problem each time , please advise

Thank you !

Cheers

Answers

Posted about 1 year ago
3

You should contact support, it is true that sometimes when creating an ad the images are not visible, but this only happens for a few minutes, so if it is something permanent for you the only ones who can help you are support.

Customer support

support@cgtrader.com
Please note that our Support team works Monday to Friday, so requests sent out of business hours and on the weekend might take longer than usual.

Vendors, partners, sales

info@cgtrader.com

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