There is also a bug, when you check "free" in search option, you get free and paid models.
Hi everyone! I would like to know your opinion about the Top Selling filter. Does it work properly? I contacted CGtrader support, but I got an answer that is far from clear:
"Without going into too much detail- models are filtered using an algorithm that takes various criteria into consideration (likes, sales, views, velocity of visits, tags, technical information etc.).
There might be cases where models don't get equal exposure- we try to keep the search as fair as possible and enable models to be found equally from from all users, but with an ever increasing amount of models it gets quiet tricky to optimize."
I asked them again the same question a week ago, trying to be more clear, but I got no answer. What do you think?
There is also a bug, when you check "free" in search option, you get free and paid models.
Hi,
Yes, we are aware of that - and yes, the sorting filters could really do with some upgrades - although right now, from our experience, they are not the most important aspects in customer's journey - the filtering options (rigged, low poly etc.) are more convenient for customers, and they are a bit more accurate than the sorting ones at the moment.
However, thoughts of updating the sorting filters are not too far away from our heads, but they are also not a top priority yet.
Regards,
Eddie
I suspect you're talking about sorting, not filtering, right? Basically there are two types of sorting options: arbitrary (best match, trending) and strict (top selling, newest, higher price, etc.) We cannot know how arbitrary sorting is working and if it's working as intended, as that is black box. On the other hand, strict sorting is very clear and easy to check. It is very easy to see that none of strict sorting options works properly. From my observations only top selling sorting shows pretty much reliable results with some deviations, other options are badly broken and completely useless. CGT is well aware of that fact, yet they doesn't show slightest interest in fixing that :/
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