Safety and Reliability

Discussion started by toothed-jaw

Hello,

I am new to CGtrader and was making a seller's account when I ran across their requirements. Some are easy enough to agree to but I was caught by their need to see a photo of my ID.

I did some research and found that CGTrader is not the best at customer support or seller support. I also read that someone was able to hack into their database and download passport images. Some of these issues were several years ago but still, many complaints are recent.

Before I start giving them all my personal information, I'd like to hear from experienced sellers and buyers how reliable and safe CGtrader is. Can I trust them with such information? Is making an account on here worthwhile and profitable?

Any feedback you give would be appreciated. Thanks!

Answers

Posted over 2 years ago
0

I’m on CGtrader for about 4 years now and it simply is the best, I have noting but good experience on this place. Support for sellers same thing, never had bad experience. For customers however you should be the one responsible but when that fails CGtrader steps in and helps the client.

Posted over 2 years ago
-1

Ps: about the profitability, it depends on meany things, what I can say is that I have best sales here, in your case it would probably not pick up immediately, you need some time to get in better position (build some reputation) and google also needs some time to notice your content on this pages. If your content is good it will be noticed and quickly rank up and then sales starts to kick in.

toothed-jaw wrote
toothed-jaw
So as far as safety goes, you've never had identity issues with cg trader? I've heard from many forums that it's a great place to sell stuff and I'm eager to try and sell here but I'm not if my identity could be stolen. thanks for responding!
iterateCGI wrote
iterateCGI
As I said, noting but positive things to say, as far as I know no one has stolen my ID here, to me it feels as safe as taking the bus, the bus driver can get involved in a crash but I was never in a bus crash so far ;-)
toothed-jaw wrote
toothed-jaw
Thanks iterateCGI. Appreciate the insight.
Posted over 2 years ago
0

I sell here since the creation of CGT: No problem - very good responsiveness of the staff - no more pirates here than elsewhere and the same willingness and speed to eliminate them

Posted over 2 years ago
1

I'm here for a 3 and a half years - never had bad experience with support and never heard that personal information or models would be leaked from cgtrader. I imagine that there are certain persons/companies that are interested in spreading such rumours. If you would dig deeper to the source of those rumors, you may find some interesting surprises :]

Posted over 2 years ago
0

I can say only the best about CG Trader. I'm here as seller and freelancer for almost 3 years now. I never heard of such rumors. I don't think they are true. I would not worry about that.

As fellow 3D artist i welcome you and wish you happy selling

Posted over 2 years ago
0

Thanks for your responses. I will keep digging.

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