Hi everyone,
Today is August 15. My subscription expired yesterday, August 14. Nothing is renewing. The only thing I see is this message:
"Your access will remain active until August 14, 2026. You won't be charged again after this date."
Seriously? How is that even possible?
At this point, I genuinely have to ask — what kind of platform is this? You can't even process a subscription correctly the first time around. It took us three days just to get the subscription set up in the first place. And now, after all that, it won't even renew.
I canceled auto-renewal because even that doesn't work properly on this site. So now I'm stuck. No subscription, no way to renew, and a message that makes absolutely no sense.
Is everything done manually here? Did someone forget that customers actually pay for this service?
This is honestly ridiculous. A platform that can't handle subscriptions shouldn't be offering them in the first place.
If anyone else has had similar issues, please share — I'd love to know if this is a widespread problem or just my luck.
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