Hi guys!
We introduce you a new
feature. Response rate and response time meter have been added to your public
profile. Visitors of your profile
will see are you responsible enough by the way you communicate. They will see
how often do you respond to their requests and what is the average time of your
responses to the following messages.
So, response rate is
calculated ONLY by the first message you get. This means that if you will not
respond to the second (or any further) message from the person which wrote you
first, it will not affect your response rate.
Response time is
calculated by how quick do you reply to the requests and the subsequent
messages. There are few important aspects of it First of all, if you will not
reply to a request (the first message which you get) for 2 days or more - it
will affect your response rate significantly. It will be calculated as 2 days.
Secondly, you are not obliged to respond the subsequent messages. Therefore, if
someone writes you “Bye”, “Thanks” or something like that and you do not
respond to that message - it will not affect your response time. And the last thing - the
response rate and time of the person who starts the conversation is not being
calculated.
We believe that this is
a useful feature, because when you do peer-to-peer, it is essential to provide
required information and communicate effectively. Thereby, it is better
for you to answer requests constantly and fast - this will indicate that you
are a reliable seller and will help you to grow your business. Your potential
buyers will see that you communicate and cooperate with the clients - so keep
your response rate high and your response time low.
We hope that this update
will help you to boost your sales. It’s up to you - to be good or the best
seller.