Products were removed from shelves without reason

Apparently, someone laid off their employees and replaced them with AI. This is a prime example of a company just trying to save money

i am newcomer and it is scary now for me !!!

The same models have now been suspended for a third time........the enshitification of this site continues unabated!

We also got lots of models marked as pornografic like spaceships, birds and fish. Looks like their AI system is like 5% effective.

My 3D scan of a garlic bulb with one clove missing apparently made the AI fall in love and get all hot and bothered, so it decided to ban that naughty thing and spend some private time with it in a different folder.

Oh yeah, baby... it's having a great time with my garlic!

cgtrader's AI regularly deletes my carrots, mushrooms, or even croissants, calling these models "sexual in nature." I wrote to support, and some of the models were restored. However, their very strange AI continues to delete my zucchini and radishes. cgtrader's AI has very funny sexual preferences, but this is starting to get annoying.

Will the models then unlock automatically again? That happened to me too.

Submitted a ticket to restore a model the other day and this afternoon I got a notification to say it had been suspended.......again! Wot the actual fook is going on here!

Some of my models got banned a couple of days ago, too. I submitted two separate tickets regarding a bunch of different models and received this response from support.

"Hi,

Thanks for reaching out, and please accept our apologies for the disruption to your listings.

To keep CGTrader compliant with the requirements of the major platforms we rely on for discovery and advertising (Google and other search engines especially), listings are screened by an automated moderation system that scores images against NSFW content standards. Those external standards have tightened recently, and in some areas they are stricter than what other marketplaces enforce, which is why our own guidelines have had to move with them.

In this latest round of review, due to an error, the automated screening applied it far too broadly and, in many cases, incorrectly. It removed a large number of models that do not actually breach any of our guidelines. This was a fault in how the automated scan was scoped and run on our side, not a reflection of your work or your standing, and we're sorry for the worry and the lost visibility it caused.

Where things stand:
We are reinstating all of the affected listings. This is already underway, and we expect the bulk to be restored by the weekend. The rollout takes time to process. You don't need to do anything for this to happen — please leave your listings as they are rather than re-uploading or attempting to edit them.
Your reviews, ratings, and listing history are preserved. Nothing about your store's standing or stats has been reset by this.
Once your models are restored, any that are genuinely considered NSFW (naked, explicit or sexually suggestive) under the tightened standards may be suspended again during a more careful, case-by-case review. If that happens and you believe a model was flagged in error, simply reach out and we'll review it individually.

If your listings are still missing after a day or two, reply to this message and we'll chase it down for you directly.

Again, we're sorry for the abrupt disruption. We know how much work goes into building a portfolio here, and we're working to get everything restored as quickly as we can."

As of now, they have restored the models of mine that were previously banned. Let's hope they unban the rest of the content as well.

Today, immediately after publishing an animated rifle model for UE5, my model received a Suspended status.

CGTrader has been very disappointing lately. It’s unclear how I’m supposed to publish anything here anymore.

They slapped an Adult sticker over a pack I'd been selling on here for a year or 2.....its different cuts of meat.....I had to laugh! In the next 5 years this technology will take over all our lives ppl! GULP!

This happened to me, and I still have models being suspended as of 6 hours ago. I have contacted Support, and the official response in my case was that the automated screening had been applied too broadly, and in many cases, incorrectly. They are working to correct the issue.

Now, keep in mind this is the response only based on my inquiry alone, but I assume many of us have been affected by this.

Here is the official reply from the platform:
To ensure compliance with our platform guidelines as well as Google's strict safety and advertising policies, we have implemented automated AI monitoring across the CGTrader marketplace. As a result of these mandatory enforcements, we have recently removed items that violate our policies, specifically those containing NSFW and sexually explicit content

I've also had many models suspended by Cgtrader in recent months. Models that for years were great sources of profit. Now I'm actively considering abandoning the platform. My new models since 2025 are no longer implemented on Cgtrader. We're treated like garbage.