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Hi there,
Thanks for reaching out.
To receive royalty payments you must sign payment agreement and wait for it to be verified.
You can find more information on what payment agreement is and how to fill it here: https://help.cgtrader.com/hc/en-us/articles/360015212278-Payment-agreement-What-is-it-and-how-to-fill-it-in-
If you have any questions, please contact us via support@cgtrader.com.
Kindly,
Austeja from CGTrader