New sign-in on unrecognised device

Discussion started by ArtTogrul

Hi, a couple of hours ago I got a message from CGTrader about a suspicious login attempt from an unknown device. I tried to contact support team to report that it wasn’t me. I even tried to change my password, but I haven’t received any verification code. What the hell is wrong with their system

Answers

Posted about 22 hours ago
0

Even though I changed my password and email address, someone tried to log into my account again today.

support@cgtrader.com please find a solution to this issue

Posted 4 days ago
1

It happened to me too. I forgot my password, I clicked and changed it.
It's also interesting that it's always from Japan!

Posted 5 days ago
0

I want to change my password. A verification code should have been sent to my email, but it hasn't arrived, no matter how long I wait.

Posted 5 days ago
1

The same thing just happened to me. The sign in location I was notified about is Japan. Did you also get that its from Japan?

ArtTogrul wrote
ArtTogrul
Yes. From Japan.
muklis-sadewo88 wrote
muklis-sadewo88
yes, also from japan
Posted 5 days ago
1

There are starting to be more than a little "dubious" things on this platform.

ArtTogrul wrote
ArtTogrul
Unfortunately.
Posted 5 days ago
0

happens to me aswell, i hope its a false alarm

ArtTogrul wrote
ArtTogrul
Me too.

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