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Unfortunately, I had to repost the model. Despite my explanation, I got the answer "you deleted it yourself". It clearly looks like a system error. I definitely did not delete the model.
My model has been removed.
Discussion started by mekabit
My model named "Modular Power Pack" has been removed. There was no warning. What can I do?
How can I prove that I posted the model on the cgtrader site?
If I see the deleted model on another site, how can I prove that I posted it before?
Isn't this a serious copyright issue?
Answers
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Hi there,
Please contact us via support@cgtrader.com and we will help you with this problem.
Kindly,
Agota from CGTrader
Thank you my problem has solved :)
here is CGtrader email :
Agota Musteikytė (CGTrader)
Hi there,
Thanks for reaching out.
We are really sorry for this inconvenience, there was a bug and our system deleted the model by mistake.
I could make it available again, but I see that you have already re-uploaded the same model.
Please let me know if you require further assistance.
Kindly,
Agota
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