Latest Downloads broken

Discussion started by ZB-Vision

Hi! I've noticed my latest download tab is not showing the latest downloads. Last entry is from 17th, since that date I had a few sales and it can not be that people bought models and not downloading them...

Answers

Posted over 3 years ago
0

Hi! This got fixed, and now it's broken again

TopspoT3d wrote
TopspoT3d
Greetings! I have the same problem, and the sale of models has ceased to be. Has the problem been solved? I have written in support so far
ZB-Vision wrote
ZB-Vision
Hi! It was fixed for me for a couple of days, then it's broken again. I found from other users that cgtrader is permanently broken with something not working as should, so don't keep your hopes high
Posted over 3 years ago
1

Yes, there is a problem with that tab. My "latest download" tab doesn't work, either.

ZB-Vision wrote
ZB-Vision
Already reported it to the support, they are on it
Posted over 3 years ago
0

everything seems to work for me

Posted over 3 years ago
0

It seems to be working here. It's not that uncommon for customers to not download the files immediately after purchase - maybe that's your case?

ZB-Vision wrote
ZB-Vision
I have a few free models that always generate downloads entries, there were 7 sales since that date, it's impossible that 7 different customers just bought the models and whatever "I will download it next week"

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