If a client doesnt respond in a finished project ?
When a project is finished but the client does no more respond (prepayment done), what you have to do ? and if you contact the support and they mark themselves the project as finished will you have a feedback or not especially if in the discussion the client was happy with the result ? and if you will not have a feedback will it impact your average rating ?
Also another small question, i see for some artists that the project price and review are hidden, how to do that ?
Thank you very much in advance for any information.
Support should clear this up with you, but as long as you don't get a negative review, your rating will not change.
@luxxeon thank you very much for your response, so it can not be positive anyway ?? And i see that you have a project with a hidden price and a hidden review, how to do that please ?
As Luxxeon stated, write to CGT support and they will check whole conversation between you and client. If everything is ok, they will release money to your account and you'll get hidden review :)
Please contact us via firstname.lastname@example.org and we will provide you more information about the situation.
Austėja from CGTrader
Yeah for a review to be hidden the project has to be private?, which is done by the client
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