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This should help you: https://help.cgtrader.com/hc/en-us/categories/360002929757-Buying-3D-models
Help a newbie
Discussion started by matojungwon
I am a beginner indie game developer from France, I registered on your site today, but I don't understand how to buy models from people, I press the button to send a message but nothing works, please help me
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https://imgur.com/a/5vcWtRo
Thank you, but what you sent me does not contain a single answer to my question, I don’t know what to do anymore, so I sent you a photo of my problem
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I want to order several models, for this I need to write to a person, but I can't write, I get a window with an error, I have already attached the error link above, I have already contacted support but I don't know how long I should wait for an answer, they work very slowly
The support is not working over weekends, besides there's increased activity of malicious actors going on lately. That means the support will be very busy on Monday and you may have to wait quite some time before anyone will take care of your request.
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