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Error with Payment

Discussion started by franklinjosh897

Back to board

Hi!

This is Franklin Josh I am a freelancer and sportsman. I used to work on online platforms. I received my payment in PayPal from my client. but, now I unable to withdraw it. I am getting an unknown error. So, anyone can help me?

Posted over 3 years ago

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Answers

austeja-ambrazeviciute

Posted over 3 years ago

Hi there,

It seems you are having problems with Paypal, please contact Paypal's support.

If you have any questions regarding CGTrader, please contact us via support@cgtrader.com and we will provide you more information about the situation.

Kindly,
Austėja from CGTrader

luxxeon

Posted over 3 years ago

Sounds like you need to contact Paypal support there, if the error is in your Paypal account. If the payment is showing up in your Paypal, but you can not withdraw it to your bank, then it's definitely a Paypal issue.