Duplicate models

Discussion started by arkof

How i can delete duplicate models?

Answers

Posted almost 3 years ago
0

You cant delete published models, only staff can do it. So best way is to contact them on support@cgtrader.com

Posted almost 3 years ago
0

Thanks, Support helped me.

Posted almost 3 years ago
0

Tou can edit your published models...Go To Profile > My Models > Edit model (icon on the right end)
You get the same screen as when you've published model. There you can delete or add items to your published model.

Posted almost 3 years ago
0

Scenario No 1.
You did not sign for Analytics.
You can delete assets under My Models, clicking on the trash bin icon on the right side.

Scenario No 2.
You did sign for Analytics.
According to the "Terms & Conditions", you are not allowed to delete assets for 12 months.
Send an e-mail to Support with your request:
support@cgtrader.com

Posted almost 3 years ago
0

Hi there,

Thanks for reaching out.

If you wish to delete your models, please contact support via support@cgtrader.com, and we will do our best to help you.

Kindly,
Austėja from CGTrader

Posted almost 3 years ago
-1

I also facing this problem.

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