Unable to save product after edit

Discussion started by gameartuniverse

I have just uploaded a product but product previews are not visible. Also I am unable to save the changes in the product edit page.

Answers

Posted about 6 years ago
2

Yea! Same thing is happening to me. Can't save edits of my models.

Posted about 6 years ago
0

yes, yes, it looks like a bug on the server side, also hangs when trying to click the publication.

Posted about 6 years ago
0

I am glad to inform everyone that the issue has been resolved. I am assuming that the problem was on the server side.

Posted about 6 years ago
0

Unfortunately, the issue is not completely solved. I can update the product but the newly uploaded formats are not visible on the product page.

Posted about 6 years ago
0

Hi guys,

Yes, we did find the problem and fixed it on weekend - sorry for not getting back to you sooner.
Could you expand on those newly uploaded formats?

Eddie, CGTrader

gameartuniverse wrote
gameartuniverse
Hi, Everything is working fine now. Thanks for your concern. :)

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