Payout problem please provide another side of your document

Discussion started by nour-boghdady94

In Payment Agreement, it is written that Payout problem: Please provide another side of your document.

and down it is written that We are currently processing payouts. Once done, you will be able to change your payout method for the next month.

what it's mean ??

please help

Answers

Posted about 1 month ago
2

I don't now about your document ! you can contact the support . But these mean ( Cgt Busy in sending payment to the all designers and After send money to all accounts. you can change your payment method. make sure in your document you provide your all details are clear like your name and date of birth are matching with you enter in payment agreement :)

Posted about 1 month ago
1

you can change your payment method for the next month And you will be sent the earnings of this month and previous month on the 20th of next month. make sure you verify your payment agreement :)

Posted about 1 month ago
0

Hi there,

Thanks for reaching out.

All payment agreement forms were disabled for several days while we are processing royalty payments. It is now re-enabled on the 21st day of the month once the payments are made. You are able to fill your payment agreement now.

You can find more information on how to fill payment agreement here: https://help.cgtrader.com/hc/en-us/articles/360015212278-Payment-agreement-What-is-it-and-how-to-fill-it-in-

If you have any questions, please contact us via support@cgtrader.com.

Kindly,
Austeja from CGTrader

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