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Payout problem: Identification number does not match the provided document. Please clarify.

Discussion started by Conti3D

Back to board

good morning, i would like to know why this error and from what day can i fix the data? Would that identification number be my phone number? If the answer is yes it is correct, I did not understand.

Or was it some personal document and I was wrong?

-1

Posted about 4 years ago

1,332

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Answers

LemonadeCG

Posted about 4 years ago

-3

You should enter your national identification number and not your telephone number. In any case, it is advisable to contact the support and get quality assistance.

Conti3D wrote about 4 years ago

thank you!