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My response rate doesnt go up after answering messages

Discussion started by GeomeTree

Hello.

Recently i've noticed that my response rate doesn't go up after answering messages. It even sank lower.

In my inbox i currently have 20 answered messages and 2 unanswered.

I haven't passed the time limit on them. Is this maybe a bug?

Thanks for answering

Answers

Posted about 5 years ago
1

If you're really sure that you don't have more unanswered conversations, then i suggest to contact the support - this metric is known to be buggy sometimes.

P.S. be aware that numerous spam messages that you may receive on this site, also counts to response rate and time. I always write short response to spam messages (usualy it's FU) and then press report button. That way i keep my records at good shape.

GeomeTree wrote
GeomeTree
thanks for your answer. I'll contact the support

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