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Issue viewing messages

Discussion started by michaeltran101

Back to board

So when i try to access my conversation, sometimes I get a blank screen that doesn't load the conversations. I would have to reload it multiple times or come back later.

Tried clearing cookies/caches but issue still there.

Posted over 3 years ago

329

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Answers

steffe-engdahl

Posted over 3 years ago

Same here, just suddenly didn't work anymore on Chrome. It seams to works on Microsoft Edge tho, have not tried on any other browser.

Agota-CGTRADER

Posted over 3 years ago

Hi there,

Thanks for reaching out.

There seems to have been a bug on our marketplace- our team is already working on fixing it, the issue is already gone for some of the users, for others, it might take a little while.
Sorry about the inconvenience this has caused/is causing and we're thankful for understanding.

Kindly,
Agota from CGTrader