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Errors: Found only single folder in root directory. Refer to Wildcat System Errors for more information

Discussion started by arcmamun

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Hi Cgtrader Community, I have a wildcat model uploaded problem Found only single folder in root directory. Refer to Wildcat System Errors for more information, please answer

Posted over 4 years ago

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Answers

austeja-ambrazeviciute

Posted over 4 years ago

Hi there,

Please contact us via support@cgtrader.com and we will provide you more information about the situation.

Kindly,
Austėja from CGTrader

mamun-r wrote over 4 years ago

Thanks, I have solved this problem. maybe max version this problem. when I have to change the 3dsmax version this problem solved. note:- 3ds max 2019 changed 2020 version. but I don't sure is it the only solution.

arcmamun

Posted over 4 years ago

-1

Actually Zip file problem, not max version solved this problem. when you are create zip you should just select model and texture file then zip . I mean it should be one folder root.
thanks