download problem

Discussion started by polinatretyakova

I cant download model after buying, theres no files when I click "download". HELP PLEASE

Answers

Posted almost 6 years ago
-4

Hello there,

Thanks for reaching out.

I will contact you via DM regarding this matter.

Regards,
Kamile
CGTrader support

Posted about 4 years ago
3

I have the same problem!!
I paid 43,94 Euro to download a file, and theres no files when I click "download"!!
HELP ME PLEASE

Posted over 3 years ago
0

I have the same problem, please help me.

Posted almost 3 years ago
0

i have the same problem !!!

Posted over 1 year ago
0

Same! I bought Halloween Items that need to be used this weekend, and nothing. I bought 2 items, and one works fine.

The download link in the email brings me to the downloads page. Clicking on the actual item just gives me the title and nothing else. Initially, it had a message that said "rate CGTrader" and a ton of questions before I could download. I kept going through them and eventually it left me with this blank screen. Tried logging out, logging back in, different browser. Nothing.

Posted about 1 year ago
1

after all the thread, couldn't find one single solution, trash ass site, last time i use this site for anything

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