Hi lauradangerous,
Thank you for raising your concerns.
I would like to inform you that such URL (https://www.cgtrader.com/profile) does not exist, therefore it won't load.
If you would like to access your products page, please use this link https://www.cgtrader.com/profile/products or simply press "My Models" in menu.
If you will need any assistance, contact us at support@cgtrader.com or via live chat.
Cheers,
Kamile
CGTrader support