Cgtrader site freezing and lagging

Discussion started by Da-Vid

Hello there, i have some issue with interface, i can't change price for some models, some models don't receive updating of description and tags, some models can't be uploaded, some images are missed, what is happening? Also i constatly see this message : Hang tight! Maintenance...

Answers

Posted over 2 years ago
3

The same happen two weeks back

Posted over 2 years ago
0

This happens from time to time but usually its temporarily, all images etc. should return after few minutes/hours, if not then report it to info@cgtrader.com

Tip: I noticed (in the past) the hang screen can keep reappearing when the site did some updates and my browser still has some old cookies, flushing them out worked for me. In this case it can indeed be a site issue but updating your browser or cleaning it out can often solve some issues.

Da-Vid wrote
Da-Vid
I use fresh installed browser, it's not helping
Posted over 2 years ago
0

Hi there,

Are you still experiencing this issue?

Some fixes were being implemented on the website recently. That might have something to do with this. However, I will notify our IT team of this problem so they could look into it.

Kindly,
Greta from CGTrader

Posted over 2 years ago
0

I also can't publish any model, the model is freeze in edit model all time, I tried in 2 different browser.
The IT team destroyed something very important in the database...

I only can wait.

Da-Vid wrote
Da-Vid
yeah try to wait. egh just wait
Posted over 2 years ago
0

Issue still happening

Posted over 2 years ago
0

Awesome sweet nice good perfect, now i can't post any model at all. It's just not appear, fix you darn database i'm starting to getting mad

GretaSJ wrote
GretaSJ
We understand the frustration. We are as well. Hold on for a little longer, I will update you when the fix is implemented.
Posted over 2 years ago
0

Ok, it kinda solved. Closed

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